Mazda 2012 CX-7 Spezifikationen Seite 423

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Seitenansicht 422
Black plate (423,1)
By letter at:
Attn: Customer Assistance
Mazda North American Operati ons
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or locat ed on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda Distributor.
qSTEP 3: Contact Better Business Bureau (BBB)
Mazda North American Operati ons realizes that mutual agreement on some issues may not
be possible. As a final step to ensure that your concern s are being fairly considered, Mazda
North American Operations has agreed to participate in a dispute settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.
BBB AUTO LINE works with consumers and the manufacturer in an atte mpt to reach a
mutually acceptable resolution of any warranty related concerns. If the BBB is not able to
facilitate a settlement they will provide an informal hearing before an arbitrator.
You are required to resort to BBB AUTO LINE before exerci sing rights or seeking
remedies under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the
extent permitted by the applicable state Lemon Law, you are also required to resort to
BBB AUTO LINE before exercising any rights or seeking remedies under the Lemon
Law. If you choose to seek remedies that are not created by the Magnuson-Moss Warranty
Act or the applicable state Lemon Law, you are not required to first use BBB AUTO
LINE.
Customer Information and Reporting Safety Defects
Customer Assistance
8-3
CX-5_8CA5-EA-11L_Edition3 Page423
Friday, June 22 2012 3:48 PM
Form No.8CA5-EA-11L
Seitenansicht 422
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