Mazda 2009 Mazda6 Spezifikationen PDF herunterladen (Seite 403)

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2. Year and model of vehicle

3. Vehicle Identification Number (17 digits, noted on your registration or title or locat ed on

the upper driver's side corner of the dash)

4. Purchase date and current mileage

5. Your dealer's name and location

6. Your question(s)

If you live outside the U.S.A., please contact your nearest Mazda Distributor.

qSTEP 3: Contact Better Business Bureau (BBB)

Mazda North American Operations realizes that mutual agreement on some issues may not

be possible. As a final step to ensure that your concerns are being fairly considered, Mazda

North American Operations has agreed to participate in a dispute settlement program

administered by the Better Business Bureau (BBB) system, at no cost to you the consum er.

BBB AUTO LINE works with consumers and the manufacturer in an attempt to reach a

mutually acceptable resolution of any warranty related concerns. If the BBB is not able to

facilitate a settlement they will provide an informal hearing before an arbitrator.

You are required to resort to BBB AUTO LINE before exercising rights or seeking

remedies under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the

extent permitted by the applicable state “Lemon Law”, you are also required to resort to

BBB AUTO LINE before exercising any rights or seeking remedies under the “Lemon

Law”. If you choose to seek remedies that are not created by the Magnuson-Moss Warranty

Act or the applicable state “Lemon Law”, you are not required to first use BBB AUTO

LINE.

The whole process normally takes 40 days or less. The arbitration decision is not binding

on you or Mazda else you accept the decision. For more information about BBB AUTO

LINE, including current eligibility standards, please call 1-800-955-5100 or visit the BBB

website at www.lemonlaw.bbb.org.

Being truly committed to customer satisfaction is more than a phrase with Mazda. We hope

to satisfy every customer directly, but if there is ever a question about our decision, Mazda

believes in providing a fast, fair and free method such as the BBB AUTO LINE to ensure

Mazda delivers on our commitment to do the right thing for our customers!

Customer Information and Reporting Safety Defects

Customer Assistance

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Mazda 2009 Mazda6 Spezifikationen Seite 403