Mazda 2002 Millenia Spezifikationen PDF herunterladen (Seite 219)

9-3

Customer Information

Customer Assistance

Form No. 8Q47-EA-01F

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Satisfaction Review Process

Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized

Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In

our experience, any questions, problems, or complaints regarding the operation of your

Mazda or any other general service transactions are most effectively resolved by your

dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal

dealership procedures, we recommend that you take the following steps:

▼

STEP 1 Contact the Mazda Dealer

Discuss the matter with a member of dealership management. If the Service Manager has

already reviewed your concerns, contact the owner of the dealership or its General

Manager.

▼

STEP 2 Contact the Mazda Regional Office

If you feel that you still require assistance, ask the dealer Service Manager to arrange for

you to meet the local Mazda Service Representative. If more expedient, contact Mazda

Canada Inc.Regional Office nearest you for such arrangements. Regional Office address

and phone numbers are shown (page 9-5).

Customer Assistance (Canada)

J76Y.book Page 3 Wednesday, March 27, 2002 5:04 PM

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Mazda 2002 Millenia Spezifikationen Seite 219